At Martin Jewelers, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange, subject to the following guidelines:
If your watch or jewelry arrives damaged or you receive the wrong product, please contact us within 7 days of delivery, and we will gladly resolve the issue.
What a fortunate discovery! Both of my watches are working and looking like new. I also had several repairs I was saving up until I could find the right jeweler. My good luck, Martin’s was recommended to me. Craig Brady is very helpful and professional. Nice staff in general. They have my ongoing business.
I recently purchased an Omega timepiece from Craig, and my experience was exceptional from start to finish. Customer service was top-notch; I had a few questions regarding warranties and shipping options, and Craig was responsive and knowledgeable. Craig takes his time in ensuring customer satisfaction! He also ensured I walked out with an amazing deal that no other Jewelers were willing to do. The quality of the watch exceeded my expectations, and I am thrilled with my purchase. Overall, I highly recommend Martin Jewelers for anyone looking to buy a watch. Their commitment to quality and customer service truly sets them apart. I will definitely be shopping here again in the future!
Recently took my engagement ring in for an appraisal. After 15 years it also needed some minor repairs. The experts at Martin Jewelers made it look good as new for a very fair price and in a timely manner. This is definitely my new go to for jewelry and repair. The staff is knowledgeable and the store has been a staple in Cranford for many years. This is definitely a place you can trust.
Brought my wife's diamond watch to Martin Jewelers to have it serviced. The watch was finished ahead of schedule, the repair was successful, and it was apparent to me that they had also taken the time to clean the watch very well, bringing back its brilliant luster. I like that there is a separate service area. The folks I interacted with were very polite. The store is beautiful and clean with gleaming display cases and plenty of room to walk around and shop. This was my first visit to Martin Jewelers and I will be back for any of my future needs. Abundant pay parking behind the shop and the rear entrance are accessible to the public.
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