Raymond Weil Maestro AUTO 39.5MM 2237-PC5-60011
39.5
Maestro
Black
Automatic
Leather
Strap
Martin Jewelers Return Policy
At Martin Jewelers, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange, subject to the following guidelines:
Return Window:
- Watches and jewelry may be returned or exchanged within 14 days of the original purchase date.
- Proof of purchase (receipt or order confirmation) is required for all returns and exchanges.
Condition of Watches and Jewelry:
- Watches and jewelry must be returned in new, unworn condition with original packaging, tags, certificates, and any accompanying materials.
- Customized, engraved, special orders, and final sale items are non-returnable and non-refundable.
Refunds:
- Refunds will be issued to the original form of payment.
- Please allow 5-7 business days for the refund to process once the return is received and inspected.
- Shipping fees are non-refundable.
Exchanges:
- Exchanges are available within the 14-day return period.
- If exchanging for a watch or piece of jewelry of greater value, the price difference will be collected.
How to Initiate a Return:
- Contact our customer service team at (800) 464-MARTIN to request a return authorization.
- Securely package your watch or jewelry with all original materials.
- Ship the item to:Martin Jewelers
12 North Avenue West
Cranford, NJ 07016
Damaged or Incorrect Orders:
If your watch or jewelry arrives damaged or you receive the wrong product, please contact us within 7 days of delivery, and we will gladly resolve the issue.
What Our Clients Say About Us
a week ago
I recently purchased an Omega timepiece from Craig, and my experience was exceptional from start to finish. Customer service was top-notch; I had a few questions regarding warranties and shipping options, and Craig was responsive and knowledgeable. Craig takes his time in ensuring customer satisfaction! He also ensured I walked out with an amazing deal that no other Jewelers were willing to do. The quality of the watch exceeded my expectations, and I am thrilled with my purchase. Overall, I highly recommend Martin Jewelers for anyone looking to buy a watch. Their commitment to quality and customer service truly sets them apart. I will definitely be shopping here again in the future!
3 months ago
Exceptional jeweler. Great watches. Bought my first watch from Martin Jewelers 20 years ago and will continue to buy them here In perpetuity. Craig was an awesome professional, made buying process incredibly simple and efficient. Had watch sized in a few minutes while I waited. Walked out with my first Omega Speedmaster and incredibly happy with my purchase and buying experience.
3 months ago
The finest purveyor of watches and jewelry in the area. Excellent assortment and best in class customer service from individuals who genuinely care about the products they sell. I had a ring re-sized and it came back perfect, not to mention buffed and polished. Good as new. Thank you!
a month ago
Craig at the Cranford, NJ Martin Jewelers was pleasant, kind, and listened carefully to what I wanted. He was up front and honest about cost, given shifting prices in gold, so I had realistic expectations. I had my mom’s two-carat round cut diamond put in an updated setting, with alternating marquis and round cuts on the band. I LOVE it!
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